Responsible & Safe Gaming at cvkk
cvkk believes that gaming is entertainment — not a financial solution. Our responsible gaming policy helps you enjoy it in a safe and controlled way.
Why Is Responsible Gaming Important?
Online gaming can be fun and exciting — but it should always remain in control.
cvkk always wants our players to enjoy a healthy and enjoyable gaming experience. Gaming is a form of entertainment and should never be seen as a source of income or a solution to financial problems.
When gaming gets out of control, it can have serious negative effects on personal, family, and financial life. That is why we have put multiple protective tools and policies in place on our platform to help you stay in control at all times.
Our Protection Tools & Features
cvkk provides a range of effective tools to keep your gaming experience safe.
21+ Age Verification
We verify the age of every player at registration. Only individuals aged 21 or older may open an account and enjoy gaming at cvkk.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. This helps you stay within your budget and prevents overspending.
Time-Out Feature
Feeling like you need a break? Set a time-out to step away from gaming for a while — from 24 hours up to several weeks.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Once this feature is activated, your account cannot be reactivated before the set period ends.
Session Time Reminder
You will receive automatic reminders at set intervals so you know how long you have been playing. Being aware of time is the first step in responsible gaming.
24/7 Support
If you have any concerns about gaming, contact us via 24/7 live chat or email. Our support team is available in both Bengali and English.
Signs of Problematic Gaming
Regularly assessing yourself is an important part of responsible gaming.
Ask Yourself — Answer Honestly
It is not always easy to recognise when gaming is becoming a problem. The questions below will help you assess yourself. If you answer "yes" to one or more, it is wise to seek help.
Do you spend more money on gaming than your set budget? Caution if Yes
Do you feel the urge to bet more to recover losses? Caution if Yes
Have you repeatedly tried to stop gaming but failed? Caution if Yes
Is time with family or work being neglected because of gaming? Caution if Yes
Do you feel restless or irritable when you cannot game? Caution if Yes
Have you needed to borrow money or use savings because of gaming? Caution if Yes
How to Set Limits & Protection
Setting limits at cvkk is simple and takes effect immediately.
Set a Deposit Limit
- Log in to your cvkk account
- Go to the "Account Settings" section
- Click on the "Responsible Gaming" tab
- Set your daily / weekly / monthly limit
- Save changes — takes effect immediately
Apply for Self-Exclusion
- Contact our support team directly
- Submit a self-exclusion request
- Set the duration (from 6 months to permanent)
- Our team will complete the process within 24 hours
- Cannot be cancelled before the set period ends
Core Principles of Responsible Gaming
Following these guidelines keeps gaming enjoyable and safe at all times.
See gaming purely as entertainment — not as a source of income.
Decide on a fixed amount before you start gaming and do not exceed it.
Accept losses when they happen — do not place more bets trying to recover.
Set a maximum amount of time for gaming each day and stick to it.
Avoid gaming when you are under stress or feeling anxious.
Let your family know about your gaming habits — hiding it only makes problems worse.
Protection of Minors
cvkk is committed to protecting minors from gaming.
cvkk is strictly for individuals aged 21 or older. If there are children or teenagers in your home, please take the following steps:
- Never share your cvkk account password with anyone.
- Avoid saving your password on devices that minors use.
- Always log out after a gaming session.
- Use parental control software on your devices.
- If you notice any suspicious activity, report it to our support team immediately.
Transaction Limits & Transparency
Clear financial transaction limits support responsible gaming.
The minimum deposit at cvkk is ৳100 and the minimum withdrawal is ৳500. Withdrawals are generally processed within 10-45 minutes. These transparent limits ensure that players can enjoy gaming in a controlled environment.
All payments are completed via bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank and BRAC Bank). These methods are secure, fast, and easily accessible to all mobile users in Bangladesh.
Responsible Gaming FAQ
Find answers to common questions here.
Enjoy Safely
Enjoy world-class games at cvkk — with full control and in a responsible way.